A Season of Impact at the Fort Worth Zoo
Breathing New Life Into a Holiday Tradition
Every holiday season, the Fort Worth Zoo gives people two ways to give something more meaningful— 1) memberships that unlock a year of Zoo adventures and 2) adoption packages that support the care and feeding of Zoo animals. But keeping the campaign fresh, relevant, and exciting year after year—while still driving results—is no small feat. In 2024, the Zoo leaned on Schaefer once again to make that magic happen, and this time, we focused even more on the impact behind every gift.

Rooted in Purpose, Refined by Data
We took a more mission-driven approach, focusing on the deeper impact of each gift. With the campaign headline “Share the Wonder, Support the Wild,” we highlighted the joy of giving and the tangible support each purchase contributes to the Zoo’s conservation efforts.
To reach more high-intent gift-givers, we employed a full funnel media plan, including OOH, paid search, paid social, email, display, and publication placements, while layering in new strategy — including, but not limited to:
- Addressable geofencing to target households based on census and demographic data
- An extra Cyber Monday email to tap into deal-seeking holiday shoppers
- Mid-campaign budget and media optimizations to boost performance

Making the Mission Tangible
We led with gifted memberships as the hero offer, positioning animal adoptions as the cherry on top — complete with an animal plush and coloring kit. Creative assets leaned into emotion and mission, from dynamic carousel ads to emails that reinforced the dual benefit of every gift.
Behind the scenes, we monitored performance daily and weren’t afraid to adjust in real-time. When we saw a dip mid-flight, we reallocated dollars, refreshed messaging, and fine-tuned our media approach to finish strong.

Impactful Messaging, Strong Results
Ultimately, the campaign rallied to deliver big:
- Gift membership sales exceeded goal by 13%
- 4% YoY revenue increase
- 283K+ clicks and 9.7% CTR across all channels—well above industry benchmarks
- Meta carousel ads drove 1.17M impressions, 14.5K clicks, and 14.7K engagements
At Schaefer, we like to stay nimble and take a hands-on approach to managing media campaigns. And with this Holiday campaign, our team made fast, strategic adjustments that pushed the campaign across the finish line—and then some.
