Schaefer Advertising Co.

Strategy

Situation

For the first time in over 20 years, Bank of Texas expanded into a completely new market: San Antonio. With a flagship location opening in an affluent neighborhood, the challenge was clear. How do you introduce an unknown bank to a loyal, established community and inspire them to switch?

Goals 

  • Build brand awareness and establish trust and credibility 
  • Drive consumer growth in checking/savings accounts, youth accounts, mortgage loans, and wealth management
  • Attract small business clients with competitive banking tools and personalized support
  • Win market share from competitors by promoting the benefits of switching to a more personalized, community-focused bank
  • Promote product offers to strengthen launch messaging and encourage customer acquisition 

Strategy

The launch campaign focused on creating local relevance, building trust, and demonstrating the value of personalized banking services to different target segments. Schaefer’s strategy was to highlight Bank of Texas’s personalized approach, offering tailored banking solutions that go beyond transactional services—fostering long-term relationships. An integrated approach was planned with digital and traditional media and community partnerships to saturate the local market and build awareness across different touchpoints.

This strategy ensures Bank of Texas is perceived as both a community-centric and financially robust bank, capable of serving diverse customer needs.

Solution

We developed a two-phase campaign strategy, beginning with a teaser phase to build anticipation, followed by a launch phase to drive awareness and encourage action. The campaign featured tailored creative for distinct audience segments, including adult consumers, Hispanic families, youth, and small businesses, highlighting Bank of Texas’s commitment to personalized services, financial stability, and strong community connections. The campaign utilized a diverse mix of media channels—OOH, digital (search, display, paid social), local publications, email, and direct mail—to ensure broad visibility and engagement with key offerings such as checking accounts, business banking, mortgages, and youth & college student accounts, with accompanying San Antonio market welcome offers. Strategic messaging, including slogans like “Ready, Set, Grow” and “Life Happens Here,” was crafted to resonate with varying consumer needs while reinforcing the brand’s commitment to relationship-driven, community-focused banking. This approach aimed to build brand awareness, establish trust, and inspire local consumers to consider Bank of Texas for both personal and business banking solutions.

Bank of Texas San Antonio direct mail
Bank of Texas San Antonio print media

Results:

  • 7.5 million campaign impressions
  • 21.2% engagement rate with 50.8k clicks
  • Over 200 new accounts opened with $4 million in deposits within the first 90 days of the branch opening
Bank of Texas San Antonio out of home

Community Involvement

To celebrate our connection to the San Antonio community, we joined in on one of the city’s most beloved traditions—Fiesta. We designed a custom Bank of Texas Fiesta medal, honoring the colorful spirit of the festival and inviting locals to stop by, say hello, and add to their collection. It was a small token with a big impact, reinforcing the Bank of Texas commitment to showing up for the city in ways that matter—culturally and authentically.

Bank of Texas San Antonio Fiesta pin
Bank of Texas San Antonio Fiesta pin step and repeat

Summary

By crafting a targeted, two-phase campaign, we successfully introduced Bank of Texas to the San Antonio market, building awareness and trust with key local audiences. Through tailored messaging and strategic media placements, the campaign emphasized the bank’s commitment to personalized services, financial stability, and strong community ties. This case study exemplifies Schaefer’s ability to create compelling, audience-centric marketing solutions that drive both brand recognition and consumer action. By engaging diverse segments—adults, Hispanic families, youth, and small businesses—we helped position Bank of Texas as a trusted, community-focused financial partner in San Antonio.

Situation

Cetaphil introduced a groundbreaking new product, SKIN ACTIVATOR Hydrating & Firming Cream, designed to address crepey skin with a proprietary blend of Centella Asiatica and Mandelic Acid. Our challenge was to create an engaging, educational campaign targeting healthcare providers (HCPs) to drive awareness and consideration of the product over alternative treatments like lasers or microneedling.

galderma skin activator ad

Goals

  • Educate HCPs and communicate the scientific benefits and mechanism of action of Cetaphil’s SKIN ACTIVATOR Hydrating & Firming Cream.
  • Position Cetaphil’s SKIN ACTIVATOR Hydrating & Firming Cream as a new technology in the market to emphasize its superiority over alternative treatments like lasers or microneedling.
  • Boost consideration and encourage HCPs to consider Cetaphil’s SKIN ACTIVATOR Hydrating & Firming Cream as a recommended treatment for crepey skin.

Strategy

Create a visually compelling and, where possible, sensory journey to educate HCPs on the benefits of Cetaphil’s new SKIN ACTIVATOR Hydrating & Firming cream for the treatment of crepey skin. This educational campaign was brought to life in a few key materials including a provider video, surprise and delight product drop and supporting in-office / sales materials. We focused on highlighting the science behind this new, innovative productive and its proven efficacy in visibly improving skin firmness and texture.

Solution

HCP Educational Video:

The hero of the campaign was a sleek, two-minute provider education video, incorporating a mix of 2D and 3D animations to visually illustrate the product’s dual-action formula. Through dynamic visuals, we showcased how Centella Asiatica and Mandelic Acid work together to activate the skin’s moisture barrier and stimulate surface cell turnover. A confident, informative voiceover guided HCPs through the product’s mechanism, positioning SKIN ACTIVATOR Technology as the superior differentiator in this topical solution for aging, thinning skin.

galderma skin activator peak box
galderma skin activator peak box open

Surprise & Delight Provider Drop:

First impressions are paramount so to leave a strong impression with HCPs, we developed a surprise-and-delight box that not only introduced Cetaphil’s new product but also brought the disease state to life through texture. Simplicity was key, ensuring alignment with Cetaphil’s refined brand guidelines, which prioritize concise and impactful messaging. Since the box contained two additional educational pieces with ample content, our copy was strategically crafted to spark intrigue and excitement, encouraging deeper engagement.

To guide the user journey, we incorporated a functional yet elegant design element—a pocket on the lid—to house additional materials. Thoughtful prompts like “open pocket to learn more” provided clear navigation while maintaining a clean aesthetic. Most importantly, we embraced a sensorial approach, integrating textures that represented the experience of thinning skin. By inviting touch and interaction, the design reinforced both the product’s purpose and its transformative benefits, making the unboxing experience both educational and immersive.

galderma skin activator hcp elements
galderma skin activator hcp elements cream

HCP Supporting Sales and In-Office Materials:

To complement these visually impactful elements, we designed a product sample card specifically tailored for direct dispense dermatologists, alongside a sales sheet and social graphics to bolster in-office educational efforts by the Cetaphil account team. These materials were crafted with a clear focus on the science behind the product, leveraging robust data and detailed clinical results to build credibility and trust. We showcased striking before-and-after images that highlighted the quick and effective outcomes of the product, helping to communicate its immediate impact on patients’ skin health.

We navigated the complexities of demonstrating product efficacy aligned to regulatory guidelines through a clear, yet creative, messaging strategy. The final materials provided a valuable resource for dermatologists and other healthcare providers, helping them make well-informed decisions about introducing this new product to their patients.

galderma skin activator social media

Results

  • Navigated complex compliance regulations to create a clear & compelling message that would resonate with providers
  • Implemented creative, yet cost efficient ways to demonstrate the product’s efficacy leveraging multiple senses
  • With open lines of communication, developed these launch assets within a short, 4-month time frame to ensure sales team readiness.

Summary

By developing a visually compelling and scientifically grounded narrative, we successfully positioned Cetaphil’s SKIN ACTIVATOR Hydrating & Firming Cream as the innovative choice for treating crepey skin. The campaign serves as a prime example of how creative storytelling can drive awareness and consideration within the healthcare market.

​​This case study highlights Schaefer’s commitment to transforming the healthcare experience by creating thoughtful, human-centered solutions that foster meaningful connections between providers and products. By blending education with engagement, we helped Cetaphil deliver a message that resonated on both a scientific and sensory level, encouraging healthcare professionals to consider the transformative potential of the SKIN ACTIVATOR Hydrating & Firming Cream for their patients.

Breathing New Life Into a Holiday Tradition

Every holiday season, the Fort Worth Zoo gives people two ways to give something more meaningful— 1) memberships that unlock a year of Zoo adventures and 2) adoption packages that support the care and feeding of Zoo animals. But keeping the campaign fresh, relevant, and exciting year after year—while still driving results—is no small feat. In 2024, the Zoo leaned on Schaefer once again to make that magic happen, and this time, we focused even more on the impact behind every gift.

Fort Worth Zoo Holiday Mobile

Rooted in Purpose, Refined by Data

We took a more mission-driven approach, focusing on the deeper impact of each gift. With the campaign headline “Share the Wonder, Support the Wild,” we highlighted the joy of giving and the tangible support each purchase contributes to the Zoo’s conservation efforts.

To reach more high-intent gift-givers, we employed a full funnel media plan, including OOH, paid search, paid social, email, display, and publication placements, while layering in new strategy — including, but not limited to:

  • Addressable geofencing to target households based on census and demographic data
  • An extra Cyber Monday email to tap into deal-seeking holiday shoppers
  • Mid-campaign budget and media optimizations to boost performance 
Fort Worth Zoo Holiday Out of Home

Making the Mission Tangible

We led with gifted memberships as the hero offer, positioning animal adoptions as the cherry on top — complete with an animal plush and coloring kit. Creative assets leaned into emotion and mission, from dynamic carousel ads to emails that reinforced the dual benefit of every gift.

Behind the scenes, we monitored performance daily and weren’t afraid to adjust in real-time. When we saw a dip mid-flight, we reallocated dollars, refreshed messaging, and fine-tuned our media approach to finish strong.

Fort Worth Zoo Holiday Web

Impactful Messaging, Strong Results

Ultimately, the campaign rallied to deliver big:

  • Gift membership sales exceeded goal by 13%
  • 4% YoY revenue increase
  • 283K+ clicks and 9.7% CTR across all channels—well above industry benchmarks
  • Meta carousel ads drove 1.17M impressions, 14.5K clicks, and 14.7K engagements

At Schaefer, we like to stay nimble and take a hands-on approach to managing media campaigns. And with this Holiday campaign, our team made fast, strategic adjustments that pushed the campaign across the finish line—and then some.

Fort Worth Zoo Holiday E-mail

Rising to the Challenge: Exceeding Ambitious Goals for TBT’s The Nutcracker

Texas Ballet Theater set higher-than-ever ticket goals for their 2024 performance of The Nutcracker, creating an exciting challenge for us at Schaefer. With increased expectations compared to the prior year, our task was clear: exceed these ambitious targets. Adding to the complexity, fewer pre-Christmas performances were scheduled, making it more difficult to hit our goals during the critical early sales period. Despite these challenges, we knew that The Nutcracker ticket sales are vital for funding TBT’s year-round productions, and rose to the occasion.

Optimizing Strategy for Maximum Impact

We crafted a strategic plan that balanced tried-and-true tactics with new optimizations to drive results. By targeting the right audience through paid search, social media, display, TV, and email, we ensured that every marketing dollar worked harder. Our focus was on refining audience segmentation and utilizing retargeting strategies, especially with urgency-driven messaging designed to boost conversions. We also placed a strong emphasis on media optimization, ensuring that our tactics captured valuable prospects. With creative content across social media platforms like TikTok, Facebook, and Instagram, we aimed to maximize engagement and reach the right people at the right time.

Transforming Media Strategy into Unmatched Results

Our media strategy paid off in a big way. Paid search, the star of our campaign, generated an impressive $730K in revenue with a stellar return on ad spend (ROAS) of 13:1. Social media efforts made a significant impact as well, driving over 7.3 million impressions and 77,000 clicks with a 1.86% click-through rate. On TikTok and Facebook, ads resonated with the audience, while display and streaming video ads kept engagement high. Email and text campaigns also played a crucial role in pushing conversions, achieving a remarkable 18.28% CTR for text messages and a solid 13.94% for emails. Through strategic optimization and a combination of media channels, we created a seamless experience that kept sales momentum strong, even in the face of the slower start.

Delivering Historic Success: The Nutcracker Exceeds all Expectations

The results were nothing short of remarkable. We exceeded our revenue goals by 19%, with total tickets purchased near 52,000 (120% to goal). Not only did we surpass our original ticket sales targets for both Fort Worth and Dallas, but we also delivered the highest sales for The Nutcracker in TBT’s history. This campaign not only demonstrated our ability to rise to the challenge but also set a new benchmark for success. With our creative strategy, smart targeting, and optimized media plan, we helped TBT achieve its most successful Nutcracker season ever.

An Unparalleled Sellout for Zoo Run 2025

For the first time in Zoo Run history, the event sold out before the early bird deadline—an unprecedented achievement that highlighted the power of creative storytelling and strategic media execution. Zoo Run is a beloved annual event that brings families and the community together for a fun and unique experience, and this year, Schaefer was tasked with generating results that were bigger and better than ever. The challenge was to not only maintain strong engagement but to expand the event’s reach beyond typical Zoo attendees of families and children, drawing in audiences like millennials and Gen Z.

Blending Nostalgia with Modern Appeal

Schaefer developed creative that embraced a nostalgic, vintage-inspired look—featuring hand-drawn illustrations of iconic Zoo animals seen along the race path. The campaign’s warm color palette of cream, forest green, and pops of orange created a visually striking identity that stood out across all platforms. The tagline and pun, “At Run With Nature,” tied everything together, reinforcing the event’s unique charm and appeal.

Executing a Full-Funnel Media Approach

To ensure the message resonated with the right audiences, we executed a full-funnel media approach, leveraging out-of-home placements, paid search, paid social, email, text, streaming video, and local publication advertising. By starting the campaign earlier than in previous years, we maximized visibility and engagement right from the start.

Capturing Attention and Driving Engagement

The campaign struck a chord with families, fitness enthusiasts, and younger audiences alike. The nostalgic yet fresh creative direction resonated with attendees, while our precisely targeted media strategy guided users seamlessly from awareness to registration. The results? A historic sellout and an overwhelming response from the community. Even more, over 2,000 people indicated via a form on the website that they would have signed up if spots had still been available. 

Unprecedented Demand and Community Excitement

  • Sold out before the early bird deadline—a first in Zoo Run history!
  • 118% to goal for revenue
  • 48% increase YOY in landing page visits 
  • +13% increase YOY in Paid Search clicks, with a 43% CTR 
  • 3.24M impressions on Paid Social, with a +63% YoY increase in clicks

Pushing Boundaries Year After Year

Zoo Run 2025 wasn’t just another successful event—it was a record-breaking one. Year after year, Schaefer finds new ways to elevate the campaign, keeping it fresh, engaging, and more effective than ever. After selling out for the first time in 2024, we took it even further in 2025—proving that a bold creative vision and a smart, strategic media plan can drive unparalleled results.

Creative That Captivates, Strategy That Delivers

By blending a standout, retro-inspired creative approach with a meticulously executed media strategy, Schaefer helped Zoo Run achieve its most successful year in 26 years. The combination of visually compelling design and precision targeting didn’t just fill the race—it created excitement, expanded the audience, and set a new benchmark for future events.

Featured Case Study

Racing to New Heights: Historic First Time Sell-Out for Zoo Run 2024

Zoo Run 2024 marked the event’s 25th anniversary, and it was the perfect moment for a creative campaign to bring the excitement of this beloved event to life. The main goals included driving awareness and filling registration spots, with an…
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Bringing a Historic Fort Worth Attraction into the Future

The Fort Worth Museum of Science and History unveiled its newly transformed Jane & John Justin Foundation Omni Theater in December 2024, featuring the world’s largest LED dome ever installed in a museum. This state-of-the-art theater boasts an 8K LED display, offering unparalleled visual clarity and a truly immersive experience. The challenge? Generating excitement and ticket sales for a venue that was still under construction, making it difficult to showcase its groundbreaking features to potential visitors. The Museum enlisted Schaefer’s expertise to craft a compelling campaign that would not only captivate audiences, but drive ticket sales ahead of the grand opening.

Fort Worth Museum of Science & History Omni Theater

A Full-Service Approach to a Flawless Launch

From strategic vision to effective execution, Schaefer provided:

  • Strategy: Developing a go-to-market plan that ensured maximum awareness, engagement, and conversions.
  • Creative: Concept development, art direction, copywriting, and design to capture the Omni’s brand new, immersive experience.
  • Media: Media planning, buying, execution, and real-time analytics to optimize performance throughout the campaign.
Fort Worth Omni Theater Advertising

Creating a Vision for an Unseen Experience

We were challenged with making viewers feel the thrill of the Omni Theater before they could experience it in person. Using AI-generated imagery, we crafted visuals that transported audiences into the other worlds. Paired with compelling headlines like “Don’t Just Watch. Discover.,” we built anticipation and excitement in the market.

Fort Worth Omni Theater Instagram Stories

Blending Digital Precision with Emotional Storytelling

Through a carefully orchestrated media mix, targeting DFW and outer drive-markets in Texas, we generated strong awareness before ticket sales launched in November. Our full funnel approach combined paid search, social, and targeted publication partnerships in the arts, culture, and family entertainment space to create excitement and drive ticket sales prior to the opening.

Fort Worth Omni Theater Static Ads

Big Impact, Bigger Results

  • In just over a month, we drove $168,249 in online ticket sales.
  • Of the total revenue, 39% was driven directly from paid media.
  • We surpassed Paid Search benchmarks, with 24% higher CTR and a $1.25 lower CPC than the industry standard.
  • Paid Social generated 4 million impressions, driving massive awareness for the duration of the 4-month campaign.
  • Publication e-blasts drove open rates as high as 62%, click-through rates up to 20%, and 26K+ clicks across media placements.
Fort Worth Museum of Science & History Omni Theater Social Carousels

More Than Marketing—Creating a Movement

At Schaefer, we don’t just market attractions—we create anticipation, showcase experiences, and drive results. The success of the Jane & John Justin Omni Theater launch proves that a strong blend of storytelling, media strategy, and bold creative can turn any challenge into a success.

Situation: City branding is important

Famous for its trailblazing history, Fort Worth still embraces its reputation as a “City of Opportunity.” Quickly becoming an epicenter of growth and innovation, Fort Worth offers an inviting community, talented workforce, and incredibly low cost of living, attracting people and corporations from all over the world looking to move or expand into one of the nation’s fastest-growing cities.  

Fort Worth Economic Development Campaign Branding

The goal of every city on the rise is to attract new business and talent while strengthening the industries already established. To accomplish that, the City of Fort Worth Economic Development team selected Schaefer as the agency of record for a three-year partnership to create the city’s first-ever economic development and business attraction initiative. The partnership is part of the city’s five-year strategic plan and plays a key role in positioning Fort Worth as a place of purpose where businesses and people can leverage the city’s incredible potential to create the future they want to see. 

Goals: 

  • Establish a story that connects Fort Worth’s heritage with its future
  • Develop a multi-phase, multi-year campaign to drive awareness and attract new business
  • Highlight Fort Worth’s economic incentives and competitive edge in  business, culture and community
  • Reach key business decision-makers to advance economic development
  • Elevate Fort Worth on a national and international stage
  • Foster collaborative conversations between key stakeholders in the public and private sector

We started with a question: what makes Fort Worth and its people so unique? The answer was simple. A pioneering spirit that dated back to the 1800s and still stood strong today. As the first-ever economic development campaign for the city, Schaefer was in a unique position to lead strategy from inception. 

Where Innovation Begins

We recognized the importance of storytelling in establishing the city’s position in the eyes of our target audiences. A good story would amplify the message, build credibility, create a strong sense of community and offer nuggets of authenticity and purpose that truly make Fort Worth stand out. 

Known as the point where the west begins, Fort Worth has always promised possibility, innovation and prosperity. Unlike some of the larger, competitive cities, opportunity isn’t a new promise, it’s woven into the very fabric of Fort Worth. To communicate that, we built messaging around the idea that no matter what you’re looking for — relocation, expansion, opportunity  – it can successfully begin in Fort Worth. 

Building equity through identity

In order to build equity, Fort Worth Economic Development first needed an identity. We leveraged their voice, tone and values to create an independent identity that was flexible enough to work alongside the city’s existing branding, and strong enough to communicate the impact of their initiatives.

City of Fort Worth Inner/Outer Market

Schaefer then crafted a multi-faceted campaign that unified strategy, creative and media to promote Fort Worth’s business advantages among corporate decision-makers, site selection consultants and local business owners. The campaign further cemented Fort Worth as a city of growth and opportunity, while highlighting its competitive edge as a leader in innovation who works hard to meet the needs of the businesses who chose Fort Worth. 

City of Fort Worth Digital Banners
City of Fort Worth Interactive and Print

Solution: Fueling growth and connections online

Revamping the website to reflect the new brand campaign was vital to communicate key messaging. As the central platform that business leaders, stakeholders and prospective residents visit to find relevant information about the city, the website confirmed Fort Worth’s proven economic landscape with tangible proof points our audience would find attractive. 

With this in mind, we included demographics, workforce statistics and other data points that leverage Fort Worth’s resources against competitor cities. A strategic mix of traditional and digital media, including paid search targeted prospects helped drive traffic back to the website. Knowing our target audience sets and strategically placing ads in places they frequented (in person and online) expanded Fort Worth’s presence on the list of key business destinations in the US. 

After 8 months in market, our team identified a list of top engaged companies. The insights we gathered included a list of prospects from target industry sectors with the potential to increase the size of the labor force and generate millions in economic output for the city of Fort Worth. These key insights have helped us to strengthen our marketing approach in more specifically targeting like prospects.

Results

FW Economic Development Heat Map

Overall Impact: 

  • 31.5+ million impressions delivered, driving substantial visibility across key target markets, including Los Angeles, Boston, Chicago, and New Jersey, yielding a very strong engagement rate of 38%.

Email Marketing Success: 

  • 1.25+ million emails were sent, contributing nearly 40% of total traffic during the campaign’s lifetime.
  • 56% average engagement rate across email campaigns.
  • 31,000 unique clicks generated.
  • 14% Click-to-Open Rate (CTOR), far exceeding the industry average of 2.5%.

Digital Advertising Results: 

  • Paid Search:
    • Delivered a 7.5% CTR, surpassing industry benchmarks.
  • Programmatic Display:
    • Achieved a 0.4% CTR, well above the industry average of 0.05%.

Business Outcome:

Based on these exceptional results, City Leadership approved a 50% year-over-year budget increase for a three-year campaign extension.

  • Fort Worth continues to receive organic recognition as a top place in the U.S. for starting a business. This is a direct result of the growing widespread awareness of Fort Worth as a great place to live, work, and do business. 
  • Texas ranks as the best workforce in the United States for its highly educated population, high concentration of STEM workers, and robust career education pipeline. – CNBC
  • DFW ranks as a top U.S. market for new and expanding facilities. – Site Selection  
  • Fort Worth ranks as the #1 Large City in Texas to start a business. It’s also the #7 Best Large City in the United States to start a business based on office-space affordability, labor costs, and five-year business survival rates. – WalletHub

According to Bisnow, Fort Worth has more than $2 billion in projects under development, marking a major milestone in the city’s economic development.

Icon Golf is a premier luxury golf and travel club that offers its members exclusive access to some of the world’s most prestigious courses and destinations. With a focus on camaraderie and unparalleled experiences, Icon Golf provides a white-glove touch that transcends traditional golf memberships. The organization prides itself on creating a community where members can enjoy the finest in golf, travel, and connect with like-minded individuals.

Despite its exceptional offerings, Icon Golf faced challenges in effectively communicating its unique value to potential members. The existing website needed an update that improved UX and better aligned with the luxury aesthetic the brand embodies. Additionally, the absence of a member portal created a segmented experience for both prospective and existing members. Icon Golf partnered with Schaefer to develop a comprehensive digital solution that would enhance membership sales and streamline internal operations.

Icon Golf Interior Pages

Goals

  • Develop a clear positioning strategy 
  • Improve web navigation, responsiveness, and intuitiveness
  • Update the design to align with the luxury and sophistication of the brand
  • Unify the member experience through a member portal 
  • Streamline the conversion funnel by integrating CRM platforms and Hubspot

Approach

Schaefer designed a visually stunning website that instantly connects visitors with the brand’s lifestyle and identity. We began by formulating a clear positioning statement that emphasized Icon Golf’s unique selling proposition, highlighting the camaraderie and exclusive experiences offered. This foundational messaging was crafted to resonate with the target audience and integrated across all communications for a synergistic effect.

Global Travel for Icon Golf

As the primary gateway for potential members, the site was developed with intuitive navigation and responsiveness across all devices, ensuring shorter paths to essential information and a better user experience. The dark color palette and sleek typography elevate the brand’s luxe feel, while high-quality imagery showcases the more intangible benefits of membership, like adventure and connection. Engaging visuals further focus on Icon Golf’s four key offerings, piquing curiosity and encouraging deeper exploration.

To unify the user experience, we equipped the website with a robust member portal platform. This enhancement allows for seamless interaction, improved communication, and personalized content for members.

On the backend, we improved internal operations by integrating the website with Icon Golf’s CRM system, HubSpot. This update streamlined the sales funnel, automated prospecting efforts, and improved internal efficiencies.

Icon Golf Social

Results

The new website’s intuitive design and navigation led to longer visit durations and higher engagement rates, effectively communicating the brand’s value proposition to potential and current members. 

  • 66.9% increase in sessions
  • 68.3% increase in engaged sessions
  • 62.8% increase in new users

By integrating the website with HubSpot and the new member portal, we were able to streamline internal processes and reduce the time and cost spent on manual updates, allowing the Icon Golf team to focus on enhancing member experiences.

Christ Chapel Bible Church (CCBC) is one of Fort Worth’s largest communities, connecting members across four campuses, more than ten ministries, and an extensive list of programming and events throughout the week. Looking to strengthen its relationship with members and new visitors, CCBC wanted to update its website to manage its diverse set of offerings, improve usability and make it easier for everyone to find what they’re looking for and get involved. 

Goals

  • Improve UX to ensure a clear and seamless browsing experience
  • Organize website architecture to be inviting and informative
  • Cultivate a sense of community among visitors and across campuses
  • Simplify content to keep visitors engaged and exploring
  • Streamline backend usability to empower staff to easily add and edit content that updates dynamically throughout the site
Planned Site Architecture

Approach

Schaefer architected a robust website with a strong emphasis on user experience that reflected the CCBC community and served as an open invitation to prospective members across DFW. 

Recognizing that community-driven content is at the center of their ministry, we elevated important information like service times, events and popular weekly content. By simplifying the structure of the site, visitors can more easily navigate to the information they’re seeking in fewer clicks. We also integrated Rock RMS, a CMS system that allows for real-time updates to weekly events that populate in multiple places across the site, which was crucial for keeping the community informed with accurate and reliable information. 

Content Wireframes

Beyond Sunday service, CCBC produces and publishes a library of content that speaks to members in every phase of life. From podcasts and videos to long-form articles, CCBC needed a way to simplify and streamline that process on the backend of the site. For existing content, we built a custom API to transfer approximately 550 videos from the legacy website to the church’s new content library. Equipped with an advanced filtering system, the API was able to organize content by subject during migration and allow visitors to find relevant content more quickly.

A smarter system was developed to auto-update content in multiple areas simultaneously, ensuring consistency and accuracy across all platforms. We also created standardized templates that improved team alignment between content contributors and backend developers to maintain clarity and uniformity across different types of content.

Results

Through strategic improvements to the digital experience, CCBC has enhanced its ability to serve its congregation, ensuring every visitor—whether online or in-person—receives a warm welcome and easy access to the resources and information they’re seeking. 

The new website led to significant improvements in both traffic and user experience, indicating higher community engagement and reach.

  • 23% increase in traffic
  • 95% increase in engagement

The improved backend significantly reduced the time and effort required by CCBC staff to update content, giving staff more time to focus on ministry and less on administrative tasks. The website has also become a definitive ‘source of truth’ for all church-related information, benefiting all campuses and ministries by providing a single, reliable point of reference.

Celebrating a Milestone: The 25th Annual Zoo Run

Zoo Run 2024 marked the event’s 25th anniversary, and it was the perfect moment for a creative campaign to bring the excitement of this beloved event to life. The main goals included driving awareness and filling registration spots, with an underlying objective of surpassing the prior year’s results.

Engaging Audiences with Vibrant Creative and Strategic Media

Schaefer crafted an upbeat and eye-catching campaign with the headline “Zig-Zag Through the Zoo.” The creative design used playful, illustrated animals and neon yellow lines to add a sense of movement and energy. Even more, the creative highlighted the Zoo’s newly returned lions, which were a key feature of the race route. Our media strategy included a full-funnel approach to guide users from learning about the event to signing up. We engaged audiences through a mix of paid search, paid social, email, text messages, streaming video, OOH, and display ads—ensuring we reached them at every stage of their journey.

Record-Breaking Success: A Sell-Out Event and Impressive Growth

  • Zoo Run SOLD OUT for the first time in its 25-year history!
  • Registration quantity was 152% to goal, and revenue reached 141% of the goal.
  • Paid search traffic skyrocketed, driving 5x more clicks than the prior year, with an impressive 44% CTR—a 41% increase.
  • Social media engagement soared with 3.8 million impressions and more than 142K total post engagements.
  • Email strategy helped boost engagement with the highest click-through rates seen in years.

Turning a Tradition into a Historic Achievement

Schaefer’s creative vision and strategic approach helped make Zoo Run 2024 a resounding success, not only meeting but exceeding all expectations. By blending bold, fun visuals with highly targeted media, we helped make the 25th anniversary a celebration to remember—turning this beloved event into a sell-out success and solidifying it as one of Fort Worth’s favorite family traditions.

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