UNT HSC

Strategy

When the pandemic began, the UNT Health Science Center embraced its position as a leader in our community by providing a singular source of uplifting and empowering content. This culminated in coviddayxday.com serving as the center of the UNT Health Science Center’s covid-19 campaign. We knew that we had to engage a wide audience and convince them to adopt new, healthy behavior practices to meet the campaign’s goals and keep our community safe. Sounds hard, right? It is – but reaching the right audience with the right message can be done through thoughtful strategy and nimble responsiveness. 

Goals

  • Generate community awareness of the coviddayxday.com website in Fort Worth, North Texas and beyond
  • Drive meaningful traffic to the new coviddayxday.com website
  • Encourage optimism and empowerment through reliable information

Meeting Audiences During the New Normal

Reaching audiences during a pandemic is tricky for numerous reasons, the largest of which is that people’s normal day-to-day routines have been overhauled, which makes reaching them difficult with traditional targeting strategies. So, when we began laying out a paid media campaign for DAYxDAY, we had to be creative and think about how to capture the attention of our audience in their new normal. Furthermore, we needed to communicate our message to English – and Spanish – speaking audiences that make up the bulk of North Texas’ demographic composition.

For general targeting, our strategy was adjusted for the lack of commute time where we would normally distribute content and re-tooled to focus on reaching audiences in-home. That meant leveraging Pandora and smart speakers to get media in front of people working from home. We also partnered with reputable news sources in North Texas for paid media, which elevates the trustworthiness of our content. To reach Spanish-speaking audiences, we used the same tactics and leaned into Spanish-speaking news partners as platforms to run paid media. 

Reliable Information

When we began the DAYxDAY campaign, one of the primary goals was to cut through the noise and provide consistent, reliable information that was rooted in science and verified to be a best practice for community health. While framing the content pillars, we asked ourselves “what kind of information would be most helpful to our target audiences?” After ample deliberation, we chose five pillars under which we’d publish and contextualize our website content: News, Tips, Community, Well-Being, and Health Experts. Each of these pillars represented a different scope of information that could help inform and uplift our community in the face of disinformation and the harsh reality of life-altering quarantine protocols.

To fill up our content buckets, we reached out to community health and news partners to provide a steady stream of topical, up-to-date information. In addition to partner content, we created organic articles that were based on thoroughly researched subjects that were reinforced with trending search traffic.

Adjusting in Real-Time

Navigating the ever-changing world of covid-19 – from evolving health protocols, to shifting rules on social media and search engines, and understanding new clinical study updates – made this campaign particularly challenging. However, there was nothing more difficult than adjusting to the shifting regulations on social media to boost our campaign messaging. Shifting social regulations meant that we had to be nimble and responsive to the latest updates and incorporate the ambiguity of the restrictions into our paid and social media strategies. Throughout campaign implementation, we had to adjust our boosted messages so they adhered to the latest regulations on that specific platform, but still communicated the points we needed to convey.

Results

  • Over 12.4 million media impressions served
  • Over 1.4 million people reached through social channels
  • Over 166,800 pageviews registered
  • Over 118,400 unique website visitors
  • Email, display advertising and paid social media performance each greatly exceeded industry benchmarks

Audience Engagement isn’t Rocket Science

Providing useful content to a receptive audience will almost always return quantifiable gains. Through careful market research and detailed audience targeting, we were able to exceed the healthcare industry benchmarks for each of our analytical KPIs. Through it all, we not only exceeded expectations, but we also held true to the goal of empowering an informed, optimistic response among the North Texas region. When your mission is to Make Life Better, these results make us all humbled to play a role in changing minds. 

November 19, 2020

Community without compromise

Connecting with the right target audience is crucial to marketing success. Bluewood is a Hillwood community filled with possibilities. Known for its unique ability to balance comfort and adventure, Bluewood wanted to attract a new wave of home buyers entering the market by crafting a campaign message that rang true to its target buyer and its inspiration. So, we evolved their existing messaging to create a new campaign that attracted young, vibrant shoppers, and cemented the Bluewood brand as a community without compromise. When we set out to create updated messaging, we aimed for something that reinforced the brand’s positioning and communicated the energy of Celina and the personality and vision of the community. Celina is a city that is rapidly growing and offers new residents fantastic potential as an up-and-coming community.

We landed on “Meet the Community as Bright and Bold as You Are,” intentionally focusing our position around the experience, to better paint a picture of the lifestyle Bluewood promises. The message immediately identifies with the younger homebuyer looking to buy a home in an up-and-coming community that just happens to be situated in one of Texas’ fastest-growing cities. It nods to a growing community emboldened by the people who live there. The updated message reflects the optimism of the area, the community and our target audience to position itself right alongside this exciting stage of life – bright and bold.

November 13, 2020

River & Blues

River & Blues Fest is a new kind of music festival, featuring a uniquely American lineup of longtime favorites and soulful up-and-comers in country and blues. Launching its inaugural year right here in the heart of Fort Worth, the River & Blues Festival needed a dynamic identity system to engage and attract music lovers and artists alike across a primarily digital landscape.  

Launching a New Identity System

Drawing inspiration from the rhythm and the river, we turned up the volume on the ethos and the experience to allow the vision of the festival to come through. The result was a scalable brand identity that represented the heart and soul of the music itself—a perfect balance of grit and a good time. With so many moving pieces, it was important to create a system that easily blended photography, motion and print elements, but most importantly position this instantly legendary weekend as one that can’t be missed.

Connecting with Our Target Audience

Launching any new brand can be a challenge and making noise about a music festival can be especially challenging in Texas. But, a clearly defined vision and a true one-of-a-kind blend of country and blues music is a fantastic experience to position. To connect with a wide audience, we needed to communicate that the River & Blues Festival is not just a blues festival, but also a country music festival, which appeals to a wide range of local music fans spanning demographics. Furthermore, we wanted to bring the river through in our messaging and identity to illustrate that the festival takes place on the Trinity River at Panther Island Pavilion in the heart of Fort Worth. 

Concert Going amid Covid-19

“The best-laid plans of mice and men often go awry.” If 2020 has taught us anything, it’s that anything can happen. But, what no one accounted for, or could have foreseen, was the covid-19 pandemic. River & Blues Fest was meant to make its first-ever debut during the summer festival season. As it turns out, that fell right during the height of the coronavirus lockdowns. Like other big-name events, we had to shift from a traditionally communal live music experience to a socially-distant, socially-conscious festival. Which meant more than a new date to ensure the people attending, playing and working not only felt safe but participated responsibly. In addition to new precautions we needed to communicate that, while the experience might look different, the music still sounds the same. And after all this time apart, maybe sweeter. 

Results:

  • Total digital campaign resulted in more than 3.2 million impressions and an above-average CTR
  • New website generated 82.5K pageviews, 50.2K sessions and 42.4K new users
  • Brought a new brand to market and established their brand foundation
  • Created a flexible brand identity system
  • Partnered with artists to cross-promote on social and traditional radio
  • Built an email database from no subscribers to just over 1,500

Make Life Better

Artists and the people who support them rely on gigs and performances to make a living. River & Blues Fest is, without a doubt, going to be a good time. But it’s also going to prop up an art form, a nearly forgotten genre that survives with every chord. More so, it supports the artists, especially the grassroots, independent and often local musicians still waiting to be discovered. We are so proud to work with a client that uplifts the local creative community and is flexible enough to adjust their brand-new music festival to be safe and socially distant. Bringing people together safely is important now more than ever.

October 15, 2020

We get by together

The Near Southside is made up of a diverse kaleidoscope of local professionals working in the culinary, arts, entertainment, retail, and service industries. These people and the establishments where they worked were hit particularly hard when the pandemic hit. So, the Near Southside created the Southside C.A.R.E.S Fund, which directly benefits these Near Southside community members. 

Goals

  • Awareness campaign to raise $10,000, which will be matched dollar for dollar by a benefactor
  • Concert stream to raise $50,000 during contribution push

The Campaign

We were tasked with generating awareness and excitement for the Fund to encourage more donations to the artist and service industry members that make up the fabric of the Near Southside community. We created the tagline “We Get By Together,” which illustrates the central message of the campaign and nods to the primary goal of the Fund – caring for our neighbors living and working in the Near Southside.

The Southside C.A.R.E.S Fund serves two important purposes: to generate awareness of the fund, and encourage donations from a wider audience of people who live, work or play in the area. We began raising awareness for the C.A.R.E.S Fund with a social media campaign. It had to be colorful, easy to read, and hyper-share-worthy to encourage community participation, which was central to the campaign’s overall success. 

We built a landing page that acted as an informational hub and a place where people could contribute to the fund and find out more about how to apply for aid. The landing page lives at wegetbytogether.com – another nod to the reality that everyone is facing the pandemic, and we’re each in this fight together.

The Concert – Leon Bridges Live from the Southside

As the campaign unfolded the focus shifted from the website, to a free, live-streaming concert put on at Kent & Co. Wines by Near Southside residents Leon Bridges and Abraham Alexander. Both artists graciously donated their time and work to continue to raise money for the Southside C.A.R.E.S Fund. The concert directed people back to the website and encouraged more community support.

Concert Results

  • More than 7,000 unique viewers on the live stream from all over the world, including Russia, the Netherlands, and Egypt
  • Exceeded concert fundraising goal of $50,000

A Success for Our Community

The Southside C.A.R.E.S Fund was a rousing success and smashed the initial contribution goals. Thanks to the generous support of Marilyn and Marty Englander, every contribution to the Southside C.A.R.E.S. Fund was matched dollar-for-dollar up to 10K. This means donations doubled in impact. But the Fund would not have been as successful without tremendous community support.

Campaign Results to Date

  • More than $143,588 raised
  • 1,980 individual donors
  • 569 grants awarded

Looking Forward

As we continue to cope with the effects of the coronavirus pandemic, Southside C.A.R.E.S. is committed to supporting the district and the people who make it up. As a member of the community, it is our honor to help the Near Southside raise awareness and support for people in our community.

To contribute to the Southside C.A.R.E.S Fund, visit https://wegetbytogether.com/

Made Possible by Neighbors & Friends

This campaign and community concert would not have been possible without the incredible support and contributions from some of our local partners. Their generous donations and dedication of time and energy brought this fund to life and has helped improve the lives of people living in the Near Southside.

Kent & Co.

Near Southside Inc.

Marilyn and Marty Englander

Leon Bridges 

Abraham Alexander

 

October 13, 2020

We create community

Legacy. Capability. Values. Intention. These are big ideas that drive everything Hillwood Communities builds for the communities they create. So, when Hillwood needed a brand refresh and updated messaging, we leaned hard into these core tenets to accurately summarize the massive impact Hillwood has on the communities they build and the people who live there every single day. We needed to communicate these central beliefs in a cohesive and convincing brand brochure that would attract home buyers and investors.

Updated Messaging

When creating updated messaging for Hillwood, we expanded on the word “community” to accurately define the effect that Hillwood has on each of its developments. “We Create Community,” is the direction that we decided upon for the updated brand messaging. From Live Smart amenities to featuring a community garden, Hillwood takes extra steps to make each development a unique place to call home. More than that, Hillwood’s offering of communities, each with their own natural aesthetic and intrinsic values, ensures that there’s a Hillwood Community for every new homebuyer.

A Refreshed Brand Brochure

The Hillwood corporate brochure is where homebuyers and investors can interact with the Hillwood brand on a more extensive level. It needs to convince investors that Hillwood is an excellent investment opportunity and communicate to homebuyers that there is a community waiting for them underneath the Hillwood brand.

Evolved Brand Identity

Hillwood is a pioneer within the community development space. Each community they build focuses on elevating the quality, innovation and sense of community for their homeowner, offering unparalleled conveniences, all while taking subtle and grandiose steps to harbor a real sense of community among the neighborhood. Beyond the amenities that they create for their homeowners, Hillwood emphasizes the natural beauty of the land that they build on and rely on its inherent attraction as a central selling point. Every single step is taken with incredible intention aimed at improving the life of each resident.

The brochure connects all of these points by giving a detailed overview of each Hillwood Community and featuring evocative imagery of the natural aesthetics that define each community. Beyond the physical characteristics that define each community, we used imagery that captured the shared experiences and everyday interactions the amenities and walkways create. Each of these visual stories creates a compelling argument for why new home buyers should call a Hillwood community “home.” 

For potential investors, the legacy of pioneering big ideas and sparking engagement are enticing selling points that illustrate the long term and historical health of Hillwood Communities, which makes it a desirable investment. Sharing the story of Hillwood’s success and legacy right up front, aided by the visuals illustrating where Hillwood operates communicates the strength of the brand and implicitly tells investors that this is a worthy investment.

Covid-19 has changed everything and college football has not been immune to the impact of the pandemic. We partnered with TCU Athletics to expand on the tradition of the Riff Ram Video and create a hype video during the first-ever, socially-distant TCU football season. During normal circumstances, this hype video would run in the stadium to invigorate the audience, but under quarantine protocols, fans cannot attend the games and cheer their Frogs to victory. So, how can you inspire fans at home to leave their seats and chant along to “Riff, Ram, Bah, Zoo?” By connecting them.

The video begins by nodding to the new reality of the fan experience. Football is part of the fabric of American life, Zoom is too now. Showing fans in the Zoom space and having them breaking the grid is a fun way to show that no matter where you Riff Ram, you’re cheering with s fans across ages, places and even a pandemic. Despite the virtual barriers (and real ones presented by pandemic quarantine protocols), we’re always connected as a part of the TCU fandom family.  

 

The video illustrates to fans that we aren’t really that far from each other. From the athletes and students, to the family watching at home, we’re all living under a new normal. And while we can’t gather in person, we can find solidarity and spirit in the fact that we’re all in this together. 

Director’s Note:

Creating this video during the Covid-19 pandemic was a challenge that required our team to solve problems that we’d never confronted before. The big question was, “how can we keep everyone safe while producing an effective video that serves campaign goals?”

The entire spot was shot on a green screen with all but two shots featuring one person at a time. Every background was added in post and every action and camera move had to be planned out prior to filming. Each crew member wore masks while we were working, and the only unmasked people in the studio were the on-screen talent. We booked each of the actors with their own timeslot to minimize their exposure to others. However, this made each studio session incredibly valuable as we could not invite the actors back for re-shoots later.

 

The game plan for this shoot was nearly as planned, practiced and choreographed as Gary Patterson’s defense (almost). 

The shoot was difficult, but the team at Red Productions made collaborating on such a meticulous production much easier,  more enjoyable and pretty impactful!

Go Frogs!

 

Credits:

Concept by: Schaefer Advertising Co. 
Produced by: Schaefer Advertising Co. and Red Productions.

Cancer. The word is enough to halt most in their tracks.

It is a disease that affects us all and we will each witness someone live with during our lifetime. This biological villain seems to be impossible to vanquish completely. But sometimes our heroes need us to help support their mission, to rise up as a community and prove that our collective efforts can result in a greater impact than any individual endeavor. This is exactly the purpose of the Moncrief Cancer Institute Report to the Community: to connect individuals with the community they help and empower more people to join the fight against cancer.

Every four years, the Moncrief Cancer Institute produces a Report to the Community that educates the public about their latest advancements in cancer treatment. The goal of the report is twofold: to generate awareness about preventive care and access to cancer treatment, and encourage donations, so that they can better serve their patients and community – because when we all fight, we fight for all. 

People are at the heart of the Moncrief Cancer Institute and it was important for us to highlight the real people that are at the forefront of our society’s battle against cancer. Each person in the report features a community partner, volunteer, UT Southwestern / Moncrief physician, caregiver, and past or current patients. The report brings to light the personal stories of cancer patients and survivors and illustrates how Moncrief has helped individuals living with cancer and established itself as a premier resource in the global fight against cancer. 

The Moncrief Cancer Institute Report to the Community is a vitally important article that inspires hope in the face of a constant uphill battle. It encourages communal support and raises money for survivor services and early screening for those that would not otherwise have access to care. In short, it inspires everyone in the community to take a stand against cancer. Because if we face it together, we can end it together.

Recently, our friends at Hillwood Communities took home some serious hardware from the MCSAM Awards, which are given annually to builders, developers and associates who have made a significant and creative contribution in residential marketing through specific achievements in a given year.

Hillwood Communities won Best Overall Advertising Program for Union Park, Developer of the Year, and Lifestyle Director of the Year, among others. We couldn’t be more proud of the work that we do for Hillwood Communities and applaud their accomplishments – congratulations!

Hillwood is an incredible client to collaborate with and we’re proud of the work we’ve done for them. From creating integrated digital strategies to high-level branding and building a website focused on conversion, we’re incredibly grateful to have a client that provides us with ample opportunities to make a market impact.

***

DALLASSept. 1, 2020 VIA PRNewswire — Hillwood Communities, the award-winning master-planned community developer based in Dallas, won ten McSAM Awards Thursday during a virtual ceremony hosted by the Dallas Builders Association. The prestigious recognition included Developer of the Year as well Lifestyle Director of the Year and Best Overall Advertising Program for the developer’s Union Park community in Little Elm, Texas.

In addition to this year’s 10 awards, Hillwood Communities has received numerous McSAM Awards throughout its 32-year history across their entire portfolio in a number of categories as well as multiple awards for Developer of the Year. The McSAM Awards are given annually to builders, developers and associates who have made a significant and creative contribution in residential marketing through specific achievements in a given year.

“Being recognized with these McSAM Awards is a tremendous honor,” said Fred Balda, president of Hillwood Communities. “A substantial collective effort is what makes us successful. We are constantly evolving, using our expertise to plan and develop our communities based on the details and amenities our residents want and need. I’m so proud of our Hillwood Communities team.”

Lifestyle director Dee Davidson received the Lifestyle Director of the Year for her outstanding efforts creating an exceptional experience for Union Park community. As the Live Smart community’s onsite lifestyle director, Dee facilitates more than 300 events each year for residents, fostering relationships among residents, schools and local businesses and bringing a true sense of community to Union Park.

“I’m honored to have been recognized with a McSAM Award,” said Dee Davidson, Union Park’s lifestyle manager. Creating a quality lifestyle is at the heart of everything we do at Union Park. Providing opportunities for regular, safe, quality interaction that builds relationships is essential to making this happen.”

Hillwood Communities continue to raise the bar in terms of quality, innovation, and the unmistakable sense of community. The company purposefully designs each residential develop around the needs of the home buyers, planning walkways, gathering spaces and structural amenities to accommodate them. 

“We have always planned our communities with the resident in mind, looking ahead to anticipate their needs and wants, and designing them around that,” said Elaine Ford, senior vice president of Hillwood Communities. “I think that, along with our drive to create a sense of community, is the key to our success.”

In addition to the Best Overall Advertising Program Award, Union Park received awards for Best Graphic Continuity, Best Brochure, Best Print Ad, Best Radio Ad, Best Signage and Best Website. Hillwood Communities’ Pecan Square in Northlake, Texas, Pecan Square was awarded Best Digital Media Campaign.

For more on Hillwood Communities, visit www.hillwoodcommunities.com.

About Hillwood

Hillwood, a Perot company, is a premier commercial and residential real estate developer, investor and advisor of properties throughout North America and Europe. With a diverse portfolio of properties and home to many of the world’s leading companies, Hillwood is committed to bringing long-term value to our customers, partners and the communities we serve. 

Through its Communities division, Hillwood has delivered more than 30,000 single-family lots in 90 master-planned communities across 13 states and Costa Rica. These communities continue to raise the bar in terms of quality, innovation, and the unmistakable sense of community that sets each property apart. Before laying the physical groundwork for any new residential development, Hillwood Communities takes the time to focus on the ideals that draw people together — and the everyday interactions that strengthen those bonds. By purposefully designing its walkways, gathering spaces, and structural amenities to spark spontaneous encounters and foster shared interests, Hillwood Communities creates community in every sense. For more information, please visit http://www.hillwoodcommunities.com

Acne is the most prevalent skin disease in the United States, yet most of us don’t see the struggle that happens beneath the surface. For Acne Awareness month, our client – a major global pharmaceutical manufacturer –  wanted to educate the public and healthcare providers about the unseen emotional realities of acne.

We created an unbranded educational campaign with the goal of combining the data and the human element to show people with acne that they are not alone and empower them through a sense of community. Beyond educating the general public, it was important to connect healthcare providers to the patient experience. By showing them the daily struggles of people with acne, healthcare providers can begin treating acne beyond the surface and focus on healing the individual in full.

The result is a powerful campaign that brings a silent battle to the surface and shows people struggling with acne that they are not isolated with their feelings.

In real estate, a “sea of sameness” exists that engulfs the majority of brands. From real estate companies to master-planned communities to apartment complexes, there is a lot of branding overlap that makes it difficult for consumers to differentiate one brand from another. But, this industry-wide ubiquitous branding opens the opportunity for other brands to rise above the noise and connect with more consumers on a deeper level. For Hillwood Communities, that meant telling unique brand stories for multiple communities beneath one parent company.

Goals:

  • Analyze each community individually, and define their brand’s differentiators
  • Perform detailed market research to discover how each brand stands apart from the real estate market as a whole
  • Develop branded material for each of Hillwood’s communities that can be used across mediums for various marketing goals
  • Tell distinct stories for each development that will better resonate with target consumers

Navigating The Sea of Sameness

There’s a widespread marketing problem – the sea of sameness – that affects a variety of industries, but it is particularly prevalent in real estate. The sea of sameness occurs when marketers and brands capitalize on similar strategies and KPIs, resulting in identical tones, marketing approaches, and even branding aesthetics. This ultimately dilutes a brand’s market impact, and waters-down the effectiveness of marketing strategy. This market saturation makes it incredibly hard for brands to create real connections with the consumers they serve and hurts their ability to build long-term relationships with consumers.

Strategizing Brand Differentiators

The sea of sameness isn’t all bad, though, and gives willing brands a clear opportunity to use distinctive branding and different marketing tactics to overcome the ubiquity afflicting their competition. For Hillwood, we treated each individual community as its own entity and branded around what makes each community a unique and identifiable neighborhood.

Union Park is an active community that features an onsite elementary school and expansive green spaces. We wanted the community’s energy to shine through, so we used bright, vibrant colors, and highlighted some of the young residents having fun at the park, which better connects to the young family demographics at Union Park. The energy pops off the page, and the brand lives up to the tagline “live a vibrant life.”

Wolf Ranch is situated in the Texas Hill Country and offers a scenic, relaxing way of life hidden along Georgetown’s San Gabriel River. The residents of Wolf Ranch seek escape and adventure, so the brand had the opportunity to really lean into that with messaging and creative. We chose “the hill country is calling” as a tagline, warm, natural colors, and stunning photography of the community and the surrounding Hill Country in the brochure to mimic the nature surrounding Wolf Ranch.

Bluewood is a community in every sense of the word, where residents come together to form real connections and friendships. The community offers an abundance of features such as a community pool, trails, and an on-site elementary, all within a very attainable price point that appeals to Millennial and first-time homebuyers. To brand Bluewood, we chose bright, bold colors that help communicate the community’s exuberant energy. We brought through some of the blue colors used throughout the development and chose the tagline, “a community without compromise” to better highlight all the offerings at an affordable price.

Each specific brand identity is built with identifiable marks that express the community’s individuality. That same individuality allows the brand marks to be fluid and flexible, and useful on a variety of mediums. From brochures to websites and outdoor signage, the brand is clearly communicated and identifiable. By making that connection, we’re able to help spread broader awareness of Hillwood Communities’ developments, and more meaningfully connect with a larger audience of potential home buyers.

Results:

  • Created a full brand platform and messaging pillars for each community
  • Full asset creation and ability to utilize assets across platforms
  • Created a unified brand message, look and feel for each brand