When we took ownership of Lilyana marketing, the community needed a brand that better connected homebuyers to the true joys of living in this community.
Honing in on Key Differentiators
This community is far from cookie-cutter, so it only made sense to highlight the factors that make it stand out in a cluttered and crowded market. For Lilyana, it’s the conveniences and lifestyle that make it a truly special place to call home. With more than 50-acres of green space, the community is packed with natural amenities, numerous parks and things for homeowners to do outdoors. All of which keep the community and people connected.
A Refocused Brand Position
Lilyana is located in Celina, a peaceful, up-and-coming town remote enough to harbor tranquility and close enough to Frisco to take advantage of its entertainment, energy and everything it has to offer. When we began to evolve the brand position, we pulled the thread of accessible tranquility to show prospective homebuyers that it is possible to have it all when you live at Lilyana.
Communicating Joy and Tranquility
We needed a way to portray the very real, and often intangible, qualities that make this community so special. By incorporating bubbles as a visual element, we were able to communicate the true value of a Hillwood community—connection, comfort and an ethos rooted in community. All while positioning Lilyana as a place to pause and enjoy the moment.
In addition to visually refreshing the brand, we also revitalized the brand language to communicate joy in the Lilyana lifestyle. “A place to embrace life’s moments” communicates that Lilyana is a community for people to slow down and enjoy their lives – right here, right now.
Building a comprehensive brand story gives real estate brands more space to have meaningful conversations with home buyers. Developing Lilyana’s position in a cluttered and competitive space helped the brand stand out, and ultimately led to more home sales.
Surgeons have many procedural options when caring for patients, and treating glaucoma is no different. Despite the numerous procedures and tools available for ophthalmologists, they each have the same goal: to treat their patients most effectively.
So, when OMNI® launched their new 2.0 device, which has functional advantages over other similar products on the market, we had to communicate the benefits this new device had over its competition.
An Evolved Device Needs an Evolved Campaign
Efficacy is what uniquely sets OMNI apart from other glaucoma treatment options available to surgeons. Beyond efficacy, the new OMNI device provides patients with a more acceptable risk level, addressing all three points of the conventional outflow pathway. While other procedures and devices focus treatment on a single point of resistance. The OMNI Surgical System allows surgeons to treat all severities of open-angle glaucoma, empowers them to intervene in combination and standalone procedures, and provides surgeons with the ability to treat glaucoma with versatility. All of these product advancements ultimately empower surgeons to treat their patients with a more efficacious approach with confidence and provide patients with a higher level of ocular treatment.
It’s All About Efficacy
OMNI’s brand awareness is strong and based on a functional message that resonates with ophthalmologists, cataract surgeons and glaucoma specialists. But we needed to evolve their position from function, that was established during the first generation of the device, and move into a more benefit-driven message that emotionally connects surgeons to their patients. To achieve that, efficacy had to be brought to the front and center of the campaign messaging. Additionally, we had to communicate that no other device addresses all three points of resistance in the conventional outflow pathway.
The concept, “Go for Three,” alludes to taking a three-point shot in basketball. It puts the ball in the hand of the surgeon and empowers them to make the choice. This tagline nods to the new OMNI device being the highest-scoring option available on the market, and encourages surgeons to choose the option that is better than the rest. Why settle for a 2-point layup when you have a wide-open shot at a 3-pointer? This active metaphor was a way to invigorate and engage the target audience with something unique in a crowded device market and simply position OMNI as a shot worth taking.
Reached an all-time high in sales
Accelerated the brand in a very successful direction
Made a huge splash in the industry, even amid the Covid-19 pandemic
Evolved campaign expanded into a sales aid, educational materials, website, and into more multi-media placements
Places are defined by people, and the Near Southside is among the most vibrant and diverse communities in Fort Worth. So, when they approached Schaefer to help them rebrand their identity, we focused on the neighborhood they create and the people and ideas the Near Southside attracts.
We wanted to present that the Near Southside is first and foremost a community where people and business can thrive in an inclusive and supportive environment. The result is a design balanced in minimalism and boldness that allows the artistic soul of the Near Southside to come through, but also be functional enough to carry the brand across everything from way-finding signage to social. The new color pallet represents the diverse voices that stand up for and continue to create opportunities that cultivate community. The updated identity is malleable enough to work across mediums but enduring enough to be used over decades to come.
It is a pleasure to partner with local organizations that build up our community and help them identify their message and purpose, and carry that through to representing their brand. By creating a flexible mark that more accurately represents the community and culture of the Near Southside, we’re hopeful that their message will resonate more deeply with future community members and contributors. The Near Southside is an excellent ambassador and cultivator of the arts and culture that permeate our neighborhood and creating something that elicits that same level of passion is why we come to work every single day.
When the pandemic began, the UNT Health Science Center embraced its position as a leader in our community by providing a singular source of uplifting and empowering content. This culminated in coviddayxday.com serving as the center of the UNT Health Science Center’s covid-19 campaign. We knew that we had to engage a wide audience and convince them to adopt new, healthy behavior practices to meet the campaign’s goals and keep our community safe. Sounds hard, right? It is – but reaching the right audience with the right message can be done through thoughtful strategy and nimble responsiveness.
Generate community awareness of the coviddayxday.com website in Fort Worth, North Texas and beyond
Drive meaningful traffic to the new coviddayxday.com website
Encourage optimism and empowerment through reliable information
Meeting Audiences During the New Normal
Reaching audiences during a pandemic is tricky for numerous reasons, the largest of which is that people’s normal day-to-day routines have been overhauled, which makes reaching them difficult with traditional targeting strategies. So, when we began laying out a paid media campaign for DAYxDAY, we had to be creative and think about how to capture the attention of our audience in their new normal. Furthermore, we needed to communicate our message to English – and Spanish – speaking audiences that make up the bulk of North Texas’ demographic composition.
For general targeting, our strategy was adjusted for the lack of commute time where we would normally distribute content and re-tooled to focus on reaching audiences in-home. That meant leveraging Pandora and smart speakers to get media in front of people working from home. We also partnered with reputable news sources in North Texas for paid media, which elevates the trustworthiness of our content. To reach Spanish-speaking audiences, we used the same tactics and leaned into Spanish-speaking news partners as platforms to run paid media.
When we began the DAYxDAY campaign, one of the primary goals was to cut through the noise and provide consistent, reliable information that was rooted in science and verified to be a best practice for community health. While framing the content pillars, we asked ourselves “what kind of information would be most helpful to our target audiences?” After ample deliberation, we chose five pillars under which we’d publish and contextualize our website content: News, Tips, Community, Well-Being, and Health Experts. Each of these pillars represented a different scope of information that could help inform and uplift our community in the face of disinformation and the harsh reality of life-altering quarantine protocols.
To fill up our content buckets, we reached out to community health and news partners to provide a steady stream of topical, up-to-date information. In addition to partner content, we created organic articles that were based on thoroughly researched subjects that were reinforced with trending search traffic.
Adjusting in Real-Time
Navigating the ever-changing world of covid-19 – from evolving health protocols, to shifting rules on social media and search engines, and understanding new clinical study updates – made this campaign particularly challenging. However, there was nothing more difficult than adjusting to the shifting regulations on social media to boost our campaign messaging. Shifting social regulations meant that we had to be nimble and responsive to the latest updates and incorporate the ambiguity of the restrictions into our paid and social media strategies. Throughout campaign implementation, we had to adjust our boosted messages so they adhered to the latest regulations on that specific platform, but still communicated the points we needed to convey.
Over 12.4 million media impressions served
Over 1.4 million people reached through social channels
Over 166,800 pageviews registered
Over 118,400 unique website visitors
Email, display advertising and paid social media performance each greatly exceeded industry benchmarks
Audience Engagement isn’t Rocket Science
Providing useful content to a receptive audience will almost always return quantifiable gains. Through careful market research and detailed audience targeting, we were able to exceed the healthcare industry benchmarks for each of our analytical KPIs. Through it all, we not only exceeded expectations, but we also held true to the goal of empowering an informed, optimistic response among the North Texas region. When your mission is to Make Life Better, these results make us all humbled to play a role in changing minds.
Building a brand from the ground up is an exciting opportunity and challenge for our team. In this case, the branding needed to reflect the ground, the air, and the ether. The Medical Innovation District (MID) in Fort Worth started out as a disconnected/amorphous physical footprint, an energetic entrepreneurial community, a rich density of medical professionals and patients, and a vision for the future. Altogether, Medical Innovation District was a vision of possibility, so, when they called Schaefer to help name and brand the organization, we entered into an intense discovery process to help clearly communicate the purpose of this local innovation hub. But, can you build a brand from a vision and a mindset?
Generate awareness for Fort Worth’s Medical Innovation District by highlighting differentiation and a cohesive identity and opportunity in Fort Worth
Name, brand and launch district to cultivate direct conversations with key targets and attract them to Fort Worth
From the outset, we wanted to find a path that spoke to entrepreneurs and innovative brands, striking the right balance to attract established healthcare companies and industry disruptors alike. We began strategizing the branding and positioning for MID by holding in-depth interviews with the internal stakeholders of the organization and community. We also wanted to incorporate the proximity to a dense healthcare employment cluster as a benefit of the location, which helps nurture local collaboration. Establishing the MID as a place where people collaborate and innovate solutions was critical to the final branding and positioning.
Refining the Brand Name to Reflect Purpose
When approaching any brand identity, it’s important to carefully listen to the client so that their industry-specific knowledge is pulled through to the final product. For the Medical Innovation District, that meant refining their purpose and clearly communicating it with a unique name. Specifically, the client wanted to get away from the term “Innovation,” which is oversaturated in the marketplace and does not illustrate the process behind innovation, which is the result of constant iteration. So, we looked at the core of innovation and saw a path to an answer: iteration, which is the process of constant improvement and at the heart of innovation.
We chose iter8 as the new brand name for MID. iter8 directly reflects the process by which ground-breaking ideas are created: through constant testing, fine-tuning and evolution. Furthermore, the name more accurately communicates the purpose of iter8’s position in the market and community.
Marrying Entrepreneurship and Healthcare
When we beganbranding the MID, we wanted to focus on bringing to the foreground the opportunity for entrepreneurial development to attract healthcare anchors, which are at the center of medical innovation. Positioning iter8 in Fort Worth as a place to pioneer new ideas in healthcare is a natural fit because Fort Worth is a place that pushes the boundaries of what is possible and creates new doors to open. At the heart of Fort Worth and iter8 is a maverick’s spirit, so we positioned iter8 as a brand that creates new frontiers in the healthcare landscape by fostering innovative ideas powered by community and collaboration.
Unique and ownable name and identity
New launch advertising materials and website to centralize contact with key targets
Make Life Better
You can build a brand from a clear vision of the future and an innovative mindset. For iter8, that mindset will enrich the community of Fort Worth for generations to come. Fort Worth is our home, and it is rewarding to work for a client that helps position the city as a leader in local innovation and drive creative and scientific thought leaders to our great city.
Union Park by Hillwood Communities wanted to differentiate themselves on the market to stand out with their target audience to attract more homebuyers. To do this, we dove into their existing creative suite and focused on the key elements that separated Union Park from its competitors.
Evolve the creative campaign by leveraging the approved positioning and key messages
Update Union Park’s visual identity to reflect the vibrancy of the brand
Craft messaging that would stand out against competitors and stand the test of time
Union Park is an extraordinary place, created to celebrate the vibrancy of life in Little Elm, Texas. The community itself is dynamic, energetic, and designed for people that pour themselves into an active lifestyle. When we were discovering the market differentiators for Union Park, we wanted to focus on the active lifestyle that the community offers its homeowners. We did that by highlighting the vibrancy of the neighborhood and showcasing the vast array of activities that are available to Union Park residents. Whether it’s scavenger-hunting at Central Park or cooling off at the Cove, there are plenty of opportunities for Union Park homeowners to enjoy community and camaraderie outdoors.
When creating the campaign messaging, it was important that we capture the essence and differentiators that separate Union Park from other communities. We also needed to communicate that the variety of home prices make it an incredibly accessible neighborhood for nearly any budget and every phase of life. Furthermore, we needed to highlight that Union Park is a Live Smart™ community, developed around Hillwood’s five enduring principles: connection, well-being, enrichment, stewardship, and convenience. Each of these principles was considered when the spaces at Union Park were designed, so communicating them was crucial to accurately market the community. We created new messaging and positioning to communicate the vibrant lifestyle that Union Park offers.
Some of our updated messaging featured copy-points: “Live Vibrantly Every Day; Here, Is The Most Vibrant Way to Live; Inspired Living for Every Phase.” Each line touches on the inspired living that helps define Union Park and resonates with new homebuyers.
Building A Comprehensive Creative Suite
When expanding and updating a brand platform, it’s important to reinforce the positioning while improving brand engagement. For Union Park, we worked within the brand platform to update the look and feel of the brand identity but ensured that each iteration still comfortably fit within the brand standards.
The updated creative suite encapsulates the essence of Union Park and evokes the same excitement for vibrant living as a walk through any of the community’s parks. It’s light and green and active and incorporates some of the natural elements that surround Union Park. The result is a fluid identity system and brand mark that accurately communicates the brand’s purpose and place, and is usable on anything from signage to web banners.
Developed a comprehensive creative suite that is flexible across mediums
Updated campaign messaging to better connect with target audiences
Won Best Overall Advertising Program at 2020 McSam Awards
Created a new website focused on engagement and conversion
Connecting with the right target audience is crucial to marketing success. Bluewood is a Hillwood community filled with possibilities. Known for its unique ability to balance comfort and adventure, Bluewood wanted to attract a new wave of home buyers entering the market by crafting a campaign message that rang true to its target buyer and its inspiration. So, we evolved their existing messaging to create a new campaign that attracted young, vibrant shoppers, and cemented the Bluewood brand as a community without compromise. When we set out to create updated messaging, we aimed for something that reinforced the brand’s positioning and communicated the energy of Celina and the personality and vision of the community. Celina is a city that is rapidly growing and offers new residents fantastic potential as an up-and-coming community.
We landed on “Meet the Community as Bright and Bold as You Are,” intentionally focusing our position around the experience, to better paint a picture of the lifestyle Bluewood promises. The message immediately identifies with the younger homebuyer looking to buy a home in an up-and-coming community that just happens to be situated in one of Texas’ fastest-growing cities. It nods to a growing community emboldened by the people who live there. The updated message reflects the optimism of the area, the community and our target audience to position itself right alongside this exciting stage of life – bright and bold.
River & Blues Fest is a new kind of music festival, featuring a uniquely American lineup of longtime favorites and soulful up-and-comers in country and blues. Launching its inaugural year right here in the heart of Fort Worth, the River & Blues Festival needed a dynamic identity system to engage and attract music lovers and artists alike across a primarily digital landscape.
Launching a New Identity System
Drawing inspiration from the rhythm and the river, we turned up the volume on the ethos and the experience to allow the vision of the festival to come through. The result was a scalable brand identity that represented the heart and soul of the music itself—a perfect balance of grit and a good time. With so many moving pieces, it was important to create a system that easily blended photography, motion and print elements, but most importantly position this instantly legendary weekend as one that can’t be missed.
Connecting with Our Target Audience
Launching any new brand can be a challenge and making noise about a music festival can be especially challenging in Texas. But, a clearly defined vision and a true one-of-a-kind blend of country and blues music is a fantastic experience to position. To connect with a wide audience, we needed to communicate that the River & Blues Festival is not just a blues festival, but also a country music festival, which appeals to a wide range of local music fans spanning demographics. Furthermore, we wanted to bring the river through in our messaging and identity to illustrate that the festival takes place on the Trinity River at Panther Island Pavilion in the heart of Fort Worth.
Concert Going amid Covid-19
“The best-laid plans of mice and men often go awry.” If 2020 has taught us anything, it’s that anything can happen. But, what no one accounted for, or could have foreseen, was the covid-19 pandemic. River & Blues Fest was meant to make its first-ever debut during the summer festival season. As it turns out, that fell right during the height of the coronavirus lockdowns. Like other big-name events, we had to shift from a traditionally communal live music experience to a socially-distant, socially-conscious festival. Which meant more than a new date to ensure the people attending, playing and working not only felt safe but participated responsibly. In addition to new precautions we needed to communicate that, while the experience might look different, the music still sounds the same. And after all this time apart, maybe sweeter.
Total digital campaign resulted in more than 3.2 million impressions and an above-average CTR
New website generated 82.5K pageviews, 50.2K sessions and 42.4K new users
Brought a new brand to market and established their brand foundation
Created a flexible brand identity system
Partnered with artists to cross-promote on social and traditional radio
Built an email database from no subscribers to just over 1,500
Make Life Better
Artists and the people who support them rely on gigs and performances to make a living. River & Blues Fest is, without a doubt, going to be a good time. But it’s also going to prop up an art form, a nearly forgotten genre that survives with every chord. More so, it supports the artists, especially the grassroots, independent and often local musicians still waiting to be discovered. We are so proud to work with a client that uplifts the local creative community and is flexible enough to adjust their brand-new music festival to be safe and socially distant. Bringing people together safely is important now more than ever.
How do you get an entire community to see things differently? Our challenge was to celebrate the Near Southside’s milestone moments at an annual event that invites business leaders, artists, entrepreneurs and friends to gather and give to the organization and district at the single biggest fundraising event of the year.
Inspired by the very optimism that shaped the Near Southside and continues to move it forward, the event focused on the possibility of perspective. A key part of this community’s identity and a driving force behind its transition from forgotten frontier to one of the city’s most vibrant places to live, work and be.
Perspective is more than a way of seeing things; it’s a pursuit. And one we wanted to challenge everyone to actively engage in from the moment they opened the invitation. So we applied a visual trick using red and blue ink and an overlay that allowed us to reveal each message by shifting each guest’s perspective, literally.
Boo at the Zoo has long been the unmissable Halloween experience for many families in Fort Worth. Since 2011, Schaefer has been tasked with keeping Boo at the Zoo top-of-mind for old fans and the next generation of families looking to establish a Halloween tradition.
Working on Boo at the Zoo is a rewarding creative problem for our team to solve each year, and it illustrates the variety and volume of strategy and thought that goes into marketing an event year after year – and staying relevant and top-of-mind in the local market.
Boo at the Zoo is a big deal in Fort Worth. It gives children a chance to celebrate Halloween alongside some of their favorite wildlife animals. This well-loved local tradition has cemented itself as one of the best family-friendly events in North Texas, and it’s our job to not just create awareness but inspire action and encourage the decision-makers in the family to purchase tickets before they sell out.
We’ve had the opportunity to work on this campaign since 2010. Each year we face the unique challenge of reinventing and refreshing the event to excite the attention and interest of children and parents in North Texas. The creative hurdle remains the same each year, but this year, the global pandemic created an entirely new set of logistic and messaging challenges.
This challenge requires us to the table each year with a set of new ideas that each communicates the value and excitement that this event provides for families across North Texas.
For 2020, the Zoo decided to alter the usual format from on-foot trick-or-treating to a drive-through event that ensured safer social distancing measures were addressed. Covid-19 health protocols presented another ripple in planning the creative assets and messaging that we pitched to the client. During the pandemic, normal protocols are out the window, and we had to illustrate that this year’s Boo at the Zoo was going to take place in the family car rather than on foot. It was imperative that we clearly communicated that this event still packed the same fun-filled adventure of years past, while offering a safe way to enjoy Halloween during the pandemic.
Boo at the Zoo is a rite of passage for many young Fort Worth families, and we’re so proud to work with the Zoo and play a part in this enchanting local tradition.