The Fort Worth Zoo was looking for a way to refresh their Valentine’s Adoption campaign to reach a broader audience and encourage more adoptions. As a new year approached, we gathered audience data and used our longtime partnership with the Zoo to create a reenergized Valentine’s campaign that appealed to a broader audience and sold more adoption packages.
Refreshing a Valentine’s Day Tradition
The Fort Worth Zoo Valentine’s Adoption campaign gives animal lovers a chance to show some love while contributing to the cost of care and wellbeing for the Zoo’s wildlife. In previous years, the Zoo primarily focused on penguin adoption packages, which were highly successful, but audience demographics revealed that most people purchased penguin adoption packages for children, limiting the impact of the campaign to one primary audience. Schaefer recommended including a new animal to encourage more engagement and the Zoo ran with our idea and responded by adding four new animals to the campaign—foxes, skunks, flamingoes, and porcupines — to fit more buyers’ unique personalities and relationships.
A Broader Appeal
Love has many definitions. By offering a larger selection of animals to adopt, we were able to personalize campaign messaging to connect with a wider audience and celebrate an even broader spectrum of love. For each animal, we chose to highlight different kinds of love that people experience.
Our romantic, love-focused options included foxes representing fox-y significant others. Our fun, anti-valentine’s day options were represented by a skunk and a porcupine because love can stink and even be a bit prickly. Finally, we included a “Galentine’s” option focused on celebrating positive friendships between women. By expanding our animal options, we were able to create a “choose your own” Valentine’s Day celebration.
We recreated a digital version of the classic Valentine’s Day cards from grade school for use on social media and leverage nostalgia as a vehicle for success. This medium offered us a space to use humor and strategically placed puns to highlight the different animal adoptions being offered as well as communicate the different types of love that Valentine’s Day celebrates.
Results:
Nearly 50% increase in animal adoptions sold YoY
40% of all orders were foxes
Despite Covid-19 and being a virtual event, 125 dinners were sold netting more than $15k in revenue
While the spring break season is consistently successful, Telluride Ski and Golf Resort needed ways to entice travelers to visit during off periods leading up to peak season. To do so, they developed a discounted lift ticket and partnered with Schaefer and local retail locations to get the word out. While similar campaigns had experienced previous success in markets within driving distance to the resort, Dallas Fort Worth, a flight-first market, needed a unique strategy and market push to get in front of the right audience and convince them to convert.
A Nimble, Focused Strategic Partnership
With spring break rapidly approaching, we moved quickly and efficiently to launch the campaign in market at the optimal time. Our team offered strategic direction to their in-house creative team to be most cost-effective and focus our efforts on media strategy and getting into market in a very quick time frame. Telluride offered the discounted tickets through ski shops throughout DFW, so our digital strategy focused on driving foot traffic into the retail stores to ultimately sell the lift tickets.
Creating a Digital Strategy Aimed at In-Person Conversions
Because there was no online portal for selling discounted lift tickets, our campaign focused on building awareness and driving audiences to local ski shop partners to purchase tickets. With minimal time available before launch, our team created a streamlined media strategy that pushed audiences to a landing page where they could learn more about the retailers offering discounted ski lift tickets. The strategy incorporated paid social and display ads targeted through strategic geofencing, contextual targeting and retargeting with content related to skiing, outdoors and travel. We determined that tourists are the primary market interested in and available to book last minute trips, and targeted users that had a propensity to travel and an interest in skiing and resorts. Ultimately, our team created an effective digital strategy that engaged leads and moved them to brick-and-mortar retailers to purchase their tickets.
Results:
Campaigns contributed to 181 total passes sold in-store and over $85,000 in total revenue for an overall ROI of 13:1.
Sold 181 tickets in 14 days.
Telluride sold 4X the number of ticket sales during our campaign compared to the previous period.
The Telluride “5 Day Special” landing page received over 6.9K pageviews over the course of the campaign.
Almost 11% of landing sessions were “engaged sessions” (691), where users spent more time on the page or bought tickets.
With new leadership in place the Fort Worth Chamber sought to revitalize the market’s perception within the Fort Worth business community and beyond. Schaefer was selected as their agency partner to lead them in developing and communicating the Chamber’s renewed energy and focus. The primary strategic imperatives were to both sustain the support of local businesses, while also expanding the Chamber’s economic development efforts beyond Fort Worth.
A Refreshed Position focused on New Energy, New Business
Each of our brand initiatives begins with a critical analysis of an organization’s strengths, weaknesses, and differentiators. For the Fort Worth Chamber, we identified the opportunity to capitalize on the legacy of the organization while creating a more defined and contemporary position that was current with today’s business climate. For the refresh, we saw an opportunity to stay true to who we are as a city and people, and root the Chamber’s new identity in the trailblazing spirit that has always defined Fort Worth.
We needed to reposition the Fort Worth Chamber from the outdated organization many perceived it to be to the vibrant connector, advocate and driver of economic development they are today. Tapping into the exuberant energy of the Chamber’s new leadership, we focused on positioning the brand as an energetic organization that provides new business opportunities to trailblazers and entrepreneurs alike.
A Trailblazing Identity
Through our archetyping process, the agency established the organization as a Hero persona, defined by strength, courage, commitment, and a drive to move things forward. Using the Hero archetype as a foundation, our creative team explored a multitude of solutions for the new Chamber brand. In keeping with our process of immersion, the team explored other related and competitive organizational brands, the history of Fort Worth and the Chamber to inspire the recommended design solutions.
A key objective in creating the new brand identity was to build a flexible system that could be used across platforms and multiple team members. The new identity has been seamlessly incorporated into the marketing efforts of the Chamber’s internal team and provides a malleable brand kit that they can use for years to come.
Check out our case study to learn more about the refreshed Fort Worth Chamber of Commerce identity.
Introducing The New Frontier of Business in Fort Worth
To introduce the refreshed and refocused Fort Worth Chamber, we leveraged the creativity of the new brand identity and launched the “This is the New Frontier” campaign. The campaign was a fresh way to communicate the future of the Chamber and its role in Fort Worth’s economic development to existing members and new business prospects. We wanted to create a campaign that was uniquely Fort Worth and nodded to the legacy and history of the Chamber, while highlighting the exciting new opportunities that our city offers moving into the future.
To focus on the energy of the new Chamber, we captured authentic video footage and photography using real Chamber members. The tone of the assets are impactful, positive and motivational and highlights the frontier of the future on which the Chamber sits and actively cultivates. The final campaign is aspirational and confident and communicates that Fort Worth is a place where people roll up their sleeves and get to work. To launch the campaign, we used a targeted media strategy consisting of automated direct email, paid social, paid search and community influencers leveraging the rich assets we captured in the video production and photo shoot.
Results:
This campaign aimed at promoting the Fort Worth Chamber’s launch into the regional market and their renewed emphasis on driving and supporting business growth in the city. It led to an increase in lead generation, memberships and interest in partnerships with the Chamber.
1.9 Million Media Impressions
5.3K Paid Search
246.6K Paid Social
1.2M Display
396.5K External Email
Web Traffic Growth
46% Increase in Direct Traffic
64% Increase in User Engagement
19.5% CTR from Paid Search – 5x the industry average
230 Form Fills in 74 Days
66% Increase in Contact Us Submission
34% Increase in Membership Inquiries
Schaefer Advertising is a valued strategic partner of the Fort Worth Chamber of Commerce. When we embarked on a complete overhaul of our brand, they provided subject matter expertise, thought leadership, and made the process an enjoyable one – no small feat! I would highly recommend Ken, Sara and the entire Schaefer team for any organization whose stakeholders demand excellence and a legacy brand in the Fort Worth community.
Mobility and innovation districts are places where pioneers make critical advancements in logistics and supply chain modernization. It’s also a place where technology breakthroughs are developed that can affect billions of people. They are critical to advancing how consumer and commercial operations move forward to improve lives everywhere. The challenge with innovation districts is communicating a tangible concept that resonates with valuable audiences and encourages entrepreneurs, scientists and business leaders to utilize the district’s capability.
We partnered with the AllianceTexas Mobility Innovation Zone to create a flexible identity package that communicates all the intangible benefits this testing ecosystem can provide mobility visionaries and their teams.
Making Intangible Value Tangible
We partnered with the MIZ team and entered into extensive discovery sessions to better understand where MIZ stands in the market and how we can highlight their value proposition and boost awareness of the one-of-a-kind opportunity that the MIZ offers mobility innovators. In marketing the MIZ, our first charge was to articulate the opportunity that the MIZ offers to technology innovators by creating a vision for something that did not yet exist.
Through this discovery the Schaefer team identified that the AllianceTexas MIZ was a genuinely unique blend of people, places and things, structured in a manner unlike any other innovation zones. We leveraged this differentiation into a defining position and archetype to inform the subsequent brand identity and campaign creative development. This allowed us to tangibly define the value that the MIZ brings to entrepreneurs and innovators that elect to use their district and capabilities. Ultimately, this helps the MIZ advocate for new businesses and create long term partnerships with innovative companies that bring jobs to North Texas and innovation to the mobility industry.
Messaging Full-Scale Innovation
We crafted “Innovation from the Ground Up” as a key message to clearly position the opportunity of the innovation zone. It nods to the full-scale capabilities of the MIZ and communicates it as a place where mobility innovators can push the boundaries of now to discover what’s next and do it all—ideation to implementation—at the MIZ.
Deploying a Detailed Digital Activation
We launched the updated identity with the “Innovation from the Ground Up” campaign, which introduced the MIZ as the premier, pioneering testing, scaling and commercialization ecosystem. The campaign solved three key communications requirements: promoting the MIZ brand, communicating the surface capabilities, and promoting the airspace utility. This reflects the total MIZ ecosystem and communicates it as a flexible, utilitarian space that is open for business across the mobility industry.
We developed a multichannel digital marketing plan to launch the “Innovation from the Ground Up” campaign, utilizing paid media, native and sponsored content, email drip campaign and display banners. For paid ad placements, we strategically chose publications that resonated with our target audiences in the logistics, aviation and entrepreneurship industries. The campaign also engaged prospects directly through a targeted email campaign, which encouraged website form fills to contact the MIZ to use their testing ecosystem. Ultimately, the digital strategy is successfully creating extensive brand awareness and driving both engagement and conversions from high value prospects which has yielded new business partnerships for the MIZ.
Early Results:
300% increase in form fills MoM since beginning of campaign
82% increase in Contact Us form fills
Display impressions increased nearly 200% MoM resulting in 141% more clicks
Golf is a timeless sport that brings people together to enjoy camaraderie and pristine, cultivated greens. But, what happens when you add luxury travel and experiences into a premium golf membership? You get Icon Golf – an esteemed golf and travel membership that takes players around the world. Icon needed to revamp their brand to generate more memberships, so they partnered with the Schaefer team to refocus their sales efforts with a full-scale, multichannel digital campaign and a new website.
In 2020, Icon invested in increasing their sales from 250 memberships to 1000. So, they partnered with Schaefer to revamp their brand, generate more memberships, and focus their sales efforts with a full-scale, multichannel digital campaign and a new website to meet their very aggressive goal.
Goals
Grow Icon Golf membership database from 250 to 1,000 in 18 months.
Refresh the brand identity
Develop a content marketing strategy
Build a CRM to streamline lead generation and membership management
Improve online user experience
Prioritize sales efforts
Roles
Strategy
Creative
Digital
Branding
Positioning
Client Services
Partnering to Develop a Structured, Integrated Sales Process
We began our relationship with Icon Golf on the ground level as they were initiating the formal development of a structured sales team. This allowed Schaefer to partner directly with the Icon team to merge sales and marketing efforts. Icon’s previous marketing efforts were primarily functioning by word-of-mouth and leveraging connections with existing club members within their portfolio. While this approach was successful, there was an opportunity to expand their sales efforts through digital automation to reach a wider audience.
We started by evaluating each medium against our overall goals and the need to fill the funnel with awareness initiatives and convert interested prospects into members. We found that paid search and streaming audio and video proved successful for building awareness, and third party publication emails allowed us to hit a very targeted audience that was ready to convert.
A Refreshed Creative Platform
We recognized an opportunity to reinvigorate their creative platform to better communicate the unique benefits that an Icon membership provides. Icon Golf offers members full privileges with an expertly curated collection of private golf clubs as well as luxurious member experiences and fully planned quests to exotic locales. So, Icon Golf is much more than a golf membership – it’s a full-package of golf and travel – and communicating that was the central challenge of updating their creative.
When creating the updated creative platform, we focused on the luxury aesthetic and benefits of an Icon Golf membership. We wanted the design and language to reflect the elevated perks and nature of the membership, all while highlighting the relationship-focused aspect of joining Icon Golf. The camaraderie between Icon members is a key strategic imperative, so we had to make that central in the updated creative deck.
We created the concept “Legendary is Within Reach” as our primary branded language alluding to the potential for legendary moments with legendary people, on and off the course.
A New, Optimized Website
The central piece of Icon’s rebrand was optimizing their website to generate more qualified leads. Previous to our relationship,the Icon Golf website was split into two different URLs – Icon.Golf and IconGolf.com to satisfy internal marketing objectives. However, this split up their traffic and made consolidating valuable lead information more difficult. So, we combined their properties into one streamlined website. To increase the site’s performance, we implemented key SEO and content updates targeted at their primary audiences.
Our team also redeveloped the site with crucial user experience updates to improve site accessibility and usability aimed at generating form fills from qualified leads. To improve usability, we simply added header and footer navigations to improve the overall user experience. In addition, we employed site tagging to capture key user behavior metrics in order to continue to drive future data-driven site optimization opportunities. Finally, we placed CTAs throughout prominent areas of the website so that users could always and easily make direct contact with the reps at Icon Golf. The final result is a website that supports Icon’s strategic marketing goals by generating more engagement and qualified leads.
Creating a Centralized Lead Strategy
To continue to round out the lead generation strategy, we implemented a CRM strategy to accurately target lists of valuable, interested leads with compelling emails. We connected key data sources – the Icon website, MailChimp, and Salesforce as well as other lead collection points to ensure that our data automatically fed into the sales process and reduced the work the sales team needed to do to generate more memberships.
We created a variety of emails around the central message “Legendary is Within Reach” that ultimately guided leads to complete a form fill and capture valuable data for converting more leads.
To round out the digital strategy for Icon, we created a multi-channel paid media strategy that targeted valuable audiences in paid search, paid social media, display banners and email. In addition, we cultivated strategic partnerships with golf publications and outlets to secure high-value placements in front of the most highly qualified audience.
Results
In 2021, Icon Golf had their best year ever, setting a record month for membership sales in December.
Reached 85% of their new membership goal in under 9 months
Last Click Attribution:
31 new memberships driven directly by campaign paid media
$450k in revenue
Total annual revenue surpassed 1.7 Million, resulting in a strong ROAS of 7:1
Our client TimelyMD approached Schaefer needing a new website that would help sell their telehealth services. After beginning the project, we discovered an opportunity to refine their market position to thrive and earn unimaginable results.
Goals:
Create a website with a modern look that performed better to aid in the sales process
Demonstrate to higher-ed clients how TimelyMD can aid in student retention
Appeal to decision-makers in higher education and attract students and providers
Taking a Clear Stance in Remote Healthcare
In the world of remote healthcare, most brands take a broad approach and treat general audiences. To help TimelyMD rise above their competition, we sought to differentiate the brand from the rest of their competitors. After intense discovery and research with the client, we discovered that no brand in the remote healthcare space is focused on treating the entire student – mentally and physically. TimelyMD offers mental healthcare in addition to their primary healthcare services, whereas most remote healthcare companies don’t provide comprehensive care that covers overall health.
To reinforce their commitment to student-focused telehealth, TimelyMD partnered with colleges and universities and worked with them on how best to serve their students during the Covid-19 pandemic. This willingness to partner with colleges and universities has been critical to their recent surge in growth and success and represents yet another key brand differentiator for TimelyMD.
Communicating a Focused Position
A refined position is only as good as the messaging that communicates it to the world. To illustrate the benefits of TimelyMD, we sought to amplify the brand name and their goal of supporting the health and wellness of students so they can focus on what matters—thriving.
Ultimately, we decided to pursue the concept “Time to Thrive” to demonstrate that TimelyMD helps students thrive in their physical and mental health while they’re at school. This represents a stark shift in the generic telehealth space, where most brands are marketing images of sickly students looking at their phones rather than enjoying their health. We wanted to reinforce that TimelyMD’s care leads to happier, healthier students, which creates thriving colleges and universities.
Building a Functional Multipurpose Platform
We began this project with the goal of building a functional website that performed better with an improved look and user experience. Before diving into web design, we sought first to understand who the primary audiences were and how they would use the site. Our research revealed that the primary users were school administrators, decision-makers, medical officers, and students. Each uses the TimelyMD site differently, so we had to balance their unique user experiences in the new website to satisfy strategic objectives for each. We designed different pages for each of the specific audiences that use the TimelyMD website to better connect with those users and satisfy their queries.
To improve the site’s functionality and user experience, we simplified the navigation and created more calls-to-action and displayed them prominently on each page. The simplified navigation and clear CTAs help focus the user’s journey into a desired action and made contacting the staff at TimelyMD far simpler. We also introduced better filtering capabilities to make it easier for any user to find the information they need more effectively. The final result is a website that is easy to navigate for different users and one that is more effective at delivering the right content and connecting users to the staff at TimelyMD.
Results
Created a new website
Created new messaging
Guided the client to successful, student-facing digital targeting
Established visual style
Organized their site so three distinct audiences could navigate with ease
As a high-end, mixed-use development, Clearfork needed a naming structure for the five different multi-family projects. Through the brand positioning process, we uncovered the importance of the land to the Edwards family. Through in-depth interviews with family members, we heard stories that painted a vivid picture of how the family interacted with the ranch land for generations.
A Meaningful Name
One story in particular told how, as a young boy, one of the now elder statesman of the Edwards family would rest in the shade with the ranch hands when they would take a break from working the cattle. The ranch hands were surrogate fathers and big brothers to the Edwards boys and played a large role in shaping their young minds and teaching them a respect for the land. The idea was born to name the multi-family developments after these ranch hands. The first, is The Kelton.
Brand Mark and Creative Suite
The brand mark needed to match the sophistication of the Clearfork area, but remain as approachable and welcoming as the Kelton. We wanted to tie the mark back to the history of the land, and the symbol of an open gate was a universal and welcoming sign of hospitality. The resulting mark feels authentic to the family and their history, but is modern enough to attract the right people to these luxury condos.
Positioning the Kelton in Fort Worth
We also designed the website with the goal of giving people an idea of what surrounded this space. Up until its launch this was a largely unknown and unexplored area of Fort Worth, so we needed to connect people to the culture that surrounded it and the vision for what was being built up around it. To illustrate the soul of the Kelton, we photographed key parts of the city that helped paint a picture of the lifestyle they wanted to portray at Clearfork and The Kelton.
A Brand Rooted in Authenticity
Brought the Kelton brand to life with a new creative suite
Marketing in-person events comes with its own set of challenges, but after the pandemic struck, we were presented with a new range of obstacles to activate the community and generate awareness, excitement, and attendance. For the Kimbell Art Museum, we were tasked with creating a community activation campaign that highlighted Queen Nefertari’s Egypt exhibition and encouraged people to safely enjoy the exhibition in person.
Goals
Create community activation and engagement
Connect the exhibition to people and encourage them to enjoy it in person
Encourage community awareness of the new exhibition
Utilize social media to educate the public and generate buzz for the exhibition
Encouraging Engagement During Uncertain Times
Getting in front of your audience physically during the pandemic can be challenging, but there are creative ways to target and engage the community in the digital space that still leads to conversions. The Kimbell needed a big idea that could break the mold of traditional marketing, and we were up for the challenge!
Instead of relying on traditional marketing methods to encourage in-person attendance, we specifically utilized the digital space to accomplish this, examining new trends, tools, and opportunities to engage our audience virtually. While digital analytics are incredibly valuable, this presented another challenge because the ultimate measurement of success is in-person attendance.
Pivoting for Success
Rather than presenting a hard push to get people to the Nefertari exhibition in person, we decided to bring the exhibition experience to the community in a safe way. We created a series of outdoor installations that teased the exhibition and activated audiences in the safety of outdoor spaces. Our team created 3 different murals and 8 different ground clings that educated people about the Nefertari exhibition and encouraged them to experience it in person. For placement, we leveraged internal relationships to strategically set the murals and ground clings in areas that have high foot traffic and chose locations to help build the Kimbell’s network and local footprint. These installations allowed our audience the chance to walk in Queen Nefertari’s sandals and experience the magic of uncovering a hidden Egyptian ruin.
Leveraging a New Technology
To supplement the installations and ground clings, we sought a way to digitally engage our audience wherever they are and immerse them in Queen Nefertari’s Egypt. We worked with the Kimbell to come up with an engaging digital campaign to shift into the digital space. This was a big step for the Kimbell, since most of their previous campaign activations were created with traditional advertising methods. After careful market observation and extensive digital discovery, we found that more and more destination brands were incorporating augmented reality into their marketing plans.
Augmented reality takes many forms, but at the core of AR is the ability to partially immerse a user in an experience through a digital device like a phone or computer. For the Kimbell, we sought to create an AR campaign that brought Queen Nefertari to life and offered our audience a new way to engage with the exhibition. We created two AR filters that gave people two distinct ways to place them in Queen Nefertari’s Egypt.
The first AR filter we created features Queen Nefertari’s crown – a three-dimensional depiction of a flat hieroglyphic crown that people could wear and enjoy on Instagram and Facebook. The second AR filter features a series of hieroglyphs etched into stone laid behind the user to make it appear as if they had just discovered the ruins.
It was a challenge to take a flat hieroglyphic crown and turn it into an accurate three-dimensional rendering. But, after hours of research, testing, and iteration, we were able to take a piece of Art and turn it into a relatable and engaging piece of technology that was accessible and relevant to audiences everywhere.
Results
Helped the Kimbell effectively reach max capacity of the Nefertari exhibition
More than 1.1M paid media impressions
More than 5 thousand tickets sold
The entire campaign resulted in more than $383k in revenue
AR filter earned 5.7K impressions and 3.6K opens
CTR of 1.71%, above the industry standard of .8%
308 shares of the filter ads
Incorporated new technology into our client’s marketing strategy
Produced and installed wall murals and ground clings
Building a website is an opportunity to hone in on specific marketing objectives and create a powerful digital space to engage consumers. We partnered with the Texas Ballet Theater to build a website focused on improving ticket sales through an improved user experience, and design it to share the exuberant spirit and artistry of ballet in its structure.
Goals
Develop a new website, and shift the focus to ticket sales
Develop content specifically to help visitors relate to the professional dancers
Highlight the ballet company and their role in the community
Create a website that is easy for the organization to update and change season to season through use of internal marketing resources
Defining a Clearer User Journey
When building a new website, understanding how people use it is key to pair functionality with supporting key marketing objectives. For Texas Ballet Theater, we took a deep dive into the popular user paths people take to purchase tickets and sought to understand the user experience. One critical point that we discovered was that there were far too many clicks and exit points between users and purchasing tickets. With that in mind, we defined clearer user paths and designed the structure of the new site to make it easier and quicker for users to purchase tickets.
Strategic Content Migration
As we shifted the new website to focus on e-commerce, we reduced the number of actions it takes to purchase a ticket down to two simple clicks and made the ticket sales portal readily available and visible on each page. To minimize the bounce rate and encourage more time on site, we improved the user flow by reducing duplicate pages and dead ends on the site. We also instituted analytics to track revenue data and connect e-commerce data to the ticketing system to monitor our progress.
The result of the strategic content migration is a streamlined site that is focused on guiding users to purchase tickets and learn more about the Texas Ballet Theater.
Site Architecture Aimed at e-Commerce
Through discovery and internal research we determined the key objectives were to restructure the site navigation to improve ticket sales, but also educate the public about Texas Ballet Theater beyond their on-stage product. The website needed to promote special events, highlight donation opportunities, and showcase the work that TBT is doing for local schools and young dancer education, as well as their many community outreach initiatives. So, we consolidated the number of pages to make it easier for users to navigate from the homepage to any section they needed and reduced the friction in navigating between pages outside of the homepage.
We carefully considered the different types of people visiting the website and used those personas to help create smoother user paths and a richer user experience for a wider audience.
An Improved Mobile Experience
As with any website redesign, a website needs to offer a seamless experience on desktop and mobile devices. When we designed the mobile site, we wanted to ensure that it served the same primary goal as the desktop version: sell tickets. So, we simplified the website to offer users the primary information through shorter users paths. We also improved the navigational elements to make the site easier to click through on mobile devices.
A Website that Communicates the Energy of Ballet
Our team sought to emphasize the spirit of the TBT brand in the final website design so that it was as beautiful as it was functional. Furthermore, we wanted to elevate the performances and dancers so that they took center stage as the visual standouts. We also sought to create a flexible framework for the web design so that each season of ballet felt fresh and exciting without having to undergo significant site construction to update it. The site can easily be updated by the TBT marketing staff, and it’s flexibility allowed for quicker performance updates during the pandemic.
Visually, the new website is driven by photography and highlighting the dancers. We elevated the typography choices and color palette to reflect the modern aspects of TBT so that the pages moved beyond the season and established TBT’s brand. To communicate the dynamic movement and energy of ballet, we used a non-traditional structure that fluidly moves users down the page. The final website design is one that balances form and function while standing as a testament to the fundamental motion of ballet.
Results
The total volume of site traffic was impacted heavily in 2020 as a result of COVID-19, which also led to multiple performance cancellations. However, 2020 metrics still indicate significant increases in overall website performance.
More users clicked to purchase tickets to The Nutcracker 2020 compared to The Nutcracker 2019.
In December 2020, more than double the number of users clicked from The Nutcracker 2020 page to purchase tickets compared to the same page in December 2019.
Behavior flow to purchase tickets improved, with users entering the ticketing platform within just 2 clicks, as compared to 3+ clicks on the previous site.
Improved time efficiencies for updating the website, saving on future and ongoing web development
Incorporated pages where TBT can share about their artistic direction, where they’re going as a company, add their personality
Every year the Texas Parks & Wildlife Foundation (TPWF) hosts an event to honor and induct some of its biggest friends and supporters to the Conservation Hall of Fame. The event is one of the most prestigious conservation award dinners, attracting partners, ambassadors and donors from across the state to benefit the TPWF and amplify its mission.
The 2019 inductees strongly believe in the responsibility every Texan has to maintain our land and the life on it. The primary theme for the event focused on connection, more specifically on the flora and fauna that grow wildly across the Lone Star state, each native species playing a vital role in our ecosystem. To raise awareness and excite attendees, we set out to design an invitation suite befitting Texas’ most precious resource—all the wild things and wild places that make our state great.
The state of Texas is not only vast. It’s diverse. From the panhandle to the pines, every inch is famed for its beauty and defined by the iconic landscapes. And there’s no better way to appreciate those views than from the open road.
Seeking to capture that feeling of nostalgia for long drives and wide-open spaces, we built a conceptual theme centered around the classic American road-trip—Texas-style. A limited-edition postcard series served as the invitation, each featuring a hand-drawn illustration of true Texas moments from five distinct regions.
The event helped raise private dollars for public funding. And the invite provided guests with a tangible piece of Texas they could collect or share with others to inspire conservation. A tribute to the landscape and a call to experience the wild, Texas Road Trip won awards at the local and regional American Advertising Awards in 2019.
